Privacy Policy

Retrocoin Co., Ltd. (hereinafter referred to as "our company") establishes the following privacy policy (hereinafter referred to as "the policy") regarding the handling of personal information of customers in the services provided on this website (hereinafter referred to as "this service").

• Article 1 (Personal Information)）

  “Personal information” shall refer to “personal information” as defined in the Personal Information Protection Act, and information about a living individual. It is information that can identify a specific individual by name, date of birth, address, telephone number, contact information and other descriptions contained in the information, data related to facial features, fingerprints, voiceprints, health insurance card insurance numbers, etc. This refers to information that can identify a specific individual from the information alone (personal identification information).

• Article 2 (Method of Collecting Personal Information)

  We may ask you for personal information such as your name, date of birth, address, telephone number, e-mail address, bank account number, and driver's license number when you register for use. In addition, transaction records and information related to payments, including customer personal information, made between customers and business partners, etc., may be shared with our business partners (including information providers, advertisers, ad distribution destinations, etc. hereinafter referred to as "Partners").

• Article 3 (Purpose of collecting and using personal information)

  The purposes for which we collect and use personal information are as follows.
  
  • To provide and operate our services
  • To respond to customer inquiries (including identity verification)
  • To send e-mails about new features, updates, campaigns, etc. of the services you are using, as well as information about other services we provide
  • For communication as necessary, such as maintenance and important notices
  • To identify users who have violated the Terms of Service or users who attempt to use the service for illegal or unjust purposes, and to refuse their use
  • To allow customers to view, change, or delete their own registered information, and view usage status
  • To bill customers for usage fees in paid services
  • Purposes incidental to the above purposes of use

• Article 4 (Change of purpose of use)

  We will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is relevant to the purpose before the change.
  In the event that the purpose of use is changed, the changed purpose will be notified to the customer or announced on this website by the method prescribed by our company.

• Article 5 (Provision of Personal Information to Third Parties)

  We will not provide personal information to a third party without obtaining the prior consent of the customer, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.
  1. When it is necessary for the protection of human life, body or property, and it is difficult to obtain the consent of the individual
  2. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual
  3. When it is necessary to cooperate with a national institution, a local government, or a person entrusted by them in carrying out the affairs prescribed by laws and regulations, and when there is a risk that obtaining the consent of the individual may interfere with the execution of the relevant affairs
  4. When the following matters have been announced or announced in advance and the Company has notified the Personal Information Protection Commission
  • Including provision to third parties in the purpose of use
  • Items of data provided to third parties
  • Means or method of provision to third parties
  • Stop providing personal information to third parties at the request of the person
  • How to accept your request
  Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not be a third party.
  1. When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
  2. When personal information is provided along with business succession due to merger or other reasons
  3. When personal information is jointly used with a specific person, that fact, the items of personal information to be jointly used, the scope of joint users, and the use of the users. When the person is notified in advance of the purpose and the name of the person who is responsible for the management of the personal information, or when the person is placed in a state where the person can easily know it

• Article 6 (Disclosure of Personal Information)

  When the person requests disclosure of personal information, we will disclose it to the person without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you without delay. A fee of 300 yen will be charged for each disclosure of personal information.
  • When there is a risk of harming the life, body, property or other rights and interests of the person or a third party
  • When there is a risk of significant hindrance to the proper implementation of our business
  • In the case of other violations of laws and ordinances
  Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information such as history information and characteristic information will not be disclosed.

• Article 7 (Correction and Deletion of Personal Information)

  If the customer’s own personal information held by our company is incorrect information, the customer can request us to correct, add or delete personal information (hereinafter referred to as "correction etc."), according to the procedure specified by our company.
  If we receive a request from a customer as described in the preceding paragraph and determine that it is necessary to respond to that request, we will correct the personal information concerned without delay.
  If we make corrections, etc. based on the provisions of the preceding paragraph, or if we decide not to make corrections, etc., we will notify the customer without delay.

• Article 8 (Suspension of use of personal information, etc.)

  We will conduct the necessary investigation without undue delay if you are requested to suspend or erase the use (hereinafter referred to as "suspension of use, etc.") because the reason that personal information is handled beyond the scope of the purpose of use by the person or it was obtained by fraudulent means.
  If it is determined that it is necessary to respond to the request based on the results of the investigation in the preceding paragraph, we will stop using the personal information without delay.
  In the event of Suspension of Use etc. based on the provisions of the preceding paragraph, or when it is decided not to Suspend Use, etc., we will notify you of this without delay.
  Notwithstanding the preceding two paragraphs, this alternative measure shall be taken in cases where suspension of use, etc. requires a large amount of money or other cases in which it is difficult to suspend use, etc., necessary alternative measures can be taken to protect the rights and interests of the customer.

• Article 9 (Changes to Privacy Policy)

  The content of this policy may be changed without notice to the customer, except for laws and regulations and other matters stipulated otherwise in this policy.
  Unless otherwise specified by the Company, the changed privacy policy shall take effect from the time it is posted on this website.

• Article 10 (Contact point for inquiries)

  Address : Silk Center 10F, 1 Yamashita-cho, Naka-ku, Yokohama City, Kanagawa Pref.
  Company name : Retrocoin Co., Ltd.
  Representative Director : Daisuke Ota
  E-mail : info@retrocoins.co.jp